(10:49:38 AM) Achref C.: Would it be okay to email you in a few hours with updates, as we shoudl hear back from them as soon as possible. (10:48:34 AM) Achref C.: We are sorry for keeping you waiting (10:49:10 AM) Achref C.: we are still waiting for feedback from TNT, we have urged them to deliver as soon as possile and we we are waiting for updates. #Pixa print updatejoined the chat *** (10:45:15 AM) Achref C.: Hello (10:45:20 AM) Nitin Ghai: HELLO (10:45:28 AM) Achref C.: Allow me a few seconds to check your order (10:45:38 AM) Nitin Ghai: I just want update on my order please (10:46:06 AM) Nitin Ghai: It was due to deliver last week but no sign of delivery till yet (10:46:51 AM) Achref C.: Apologies for the delay experienced, I do see that our team has escaltee the issue to check with the courrier, allow me a few seconds to check for updates. Please leave us a message with your email address and we'll get back to you shortly. (10:45:07 AM) Customer Service: Sorry for keeping you waiting, all our consultants are busy at the moment. At your disposal Warmest Regards, Pixartprinting Customer care After that I did not hear form them, following day I have tried web chat and I got the following reply Chat started: 10:44 AM UTC (10:44:05 AM) Nitin Ghai: PIX-DIA-366898 (10:44:09 AM) Customer Care: We received your message, please hold on, one of our advisers will reply to you soon. (Pixartprinting) Sep 19, 2022, 11:06 GMT+2 Dear client, we are really sorry for this inconvenience! We will contact the concerned department, and get back to you as soon as possible. I have sent customer service email and their response is as following. I have placed my order with design service and it was due for deliver on 14th Sep.
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